Jaytee offers four types of Preventative Maintenance Agreement for HPLC,GC and Molecular Spectroscopy instrumentation – Bronze, Silver, Gold and Platinum.
Bronze Maintenance Agreement
Our ‘Bronze‘ maintenance agreement offers a scaled down preventative maintenance visit which includes:
– Travel and labour on the preventative maintenance visit
– Discounted breakdown call fee
– Optional parts inclusive maintenance package
– Optional breakdown calls inclusive package (Plus)
Silver Maintenance Agreement
Our ‘Silver‘ maintenance agreement includes all the benefits and options of ‘Bronze’ but with the addition of:
– Enhanced Preventative Maintenance procedures
– Post maintenance system tests
– Optional system test certificate/s available for an additional fee
– Inventory reporting and management
Gold Maintenance Agreement
Our ‘Gold‘ maintenance agreement is built on the benefits of ‘Bronze’ and ‘Silver’ and is primarily designed for companies requiring compliance/traceability: Qualification tailored to meet your GMP & regulatory requirements.
Our qualification package includes consultation, document preparation and implementation to strict company procedures.
Platinum Maintenance Agreement
Our ‘Platinum‘ maintenance agreement involves an on-site presence for a pre-determined number of days per week. This package is normally only viable for customers with more than 30 systems and generally encompasses ‘Gold’ PM & Qualification with immediate callout cover.
